Course bookings can be made by completing the online booking process or by using the Safehold Ltd course booking form. Directions, course start times, and an accommodation list will be sent upon confirmation of your booking.
The course fee must be paid in full no later than 15 working days prior to the start of the course. A provisional booking will not be considered confirmed until full payment is received. Safehold Ltd reserves the right to re-allocate the course place to another delegate if fees are not paid on time. Please note that these payment conditions override any credit terms held by existing account customers.
All cancellations must be made at least 15 working days prior to the start of the course. If the booking is cancelled within 15 working days prior to the start date of the course, or if a delegate fails to attend the course, there will be no refund of fees.
If a delegate wishes to transfer a booking within 15 working days prior to the original course date to a later date, a surcharge of 25% of the course fee will apply. Course bookings cannot be transferred more than once. If that transfer is subsequently cancelled, the surcharge will remain payable. All transfer charges must be paid upon receipt of the invoice.
There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any changes to the original booking prior to the day your course commences.
Safehold Ltd training courses undergo frequent review and updates. We reserve the right to alter any of the course content without prior notice. Our training manuals are provided in English. Please contact us prior to course booking if you have any special requirements. Our training courses are based on UK legislation.
Safehold Ltd reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note, or a full refund. We will endeavour to give as much notice as possible in the event of a cancellation by us.
Safehold Ltd reserves the right to refuse entry to any delegate to the course. Safehold Ltd also reserves the right to remove a delegate from the course if the delegate’s actions put themselves or others at risk.
Personal data collected will be used for the purpose of delegate and course administration as required by Safehold Ltd and may be disclosed to appropriate bodies/organizations associated with such course. Contact details supplied to Safehold Ltd will not be passed on to any other third parties without prior agreement.
Safehold Ltd will only send communications to any delegate or organization agreeing that their details may be used for such purpose. Safehold Ltd proactively manages all marketing communications to enable delegates and organizations to opt out from further communication at any time. Safehold Ltd will not contact any delegate or organization that has previously unsubscribed from email or newsletters.
It should be understood that work at height courses, at all levels, place both physical and mental demands on those taking part. Ideally, candidates will be in possession of an appropriate full industrial medical certificate. The primary purpose of a medical fitness assessment for work is to ensure that an individual is fit to perform the tasks required without putting their own or others’ (e.g., work colleagues or fellow training course delegates) health and safety at risk.
Certain medical conditions are definite contraindications to safe and effective work at height. These conditions include, but are not limited to, the following:
If any of the conditions listed above apply to you, please advise us. You will not necessarily be excluded from all elements of the training course. Please also inform us if you are currently on any form of medication (e.g., salbutamol for asthma), receiving treatment, or medical advice that may affect your fitness to work at height.
If you do not have a medical certificate addressing these points, before you commence training, you will be required to sign the following statement:
“To the best of my knowledge, I do not suffer from any mental or physical condition, including, but not limited to, those mentioned above, which could interfere with my ability to work at height in a satisfactory and safe manner or put myself or others at risk through my participation in these activities.”
We reserve the right to refuse training to any person without an appropriate medical certificate or who is unwilling to sign the above statement.